Dedicated IPs


If you're sending emails at scale—hundreds of thousands to millions of emails a month—you'll need dedicated IP addresses to protect your sending reputation and enhance deliverability and delivery speeds. The good news is that dedicated IPs are free for large senders on AhaSend.

Eligibility requirements for dedicated IPs

Dedicated IPs involve costs for us, from the actual price of the IP to maintaining its reputation. However, we don't believe in hidden fees—dedicated IPs are free on AhaSend! That being said, there are a few requirements to become eligible for dedicated IPs on AhaSend:

  • You need to be sending at least 300,000 emails per month.

  • Your spam rate must be below 0.1%.

  • Your bounce rate must be below 3%.

  • Your account must be at least one month old and have at least one paid invoice.

Eligibility for multiple dedicated IPs

Based on your sending history and email volume, you may be eligible for multiple dedicated IPs.

  • You need to be sending at least 3 million emails per month.

  • You will be eligible for one dedicated IP for every 2.5 million emails you send per month.

  • For example, if you send 8 million emails per month, your email volume qualifies you for up to 4 dedicated IPs—3 IPs for 7.5 million emails, and an additional IP because you exceed the 2.5 million emails per IP threshold.

Can I still get a dedicated IP if I'm not eligible for a free one?

Yes, you can still obtain a dedicated IP even if you are not eligible for a free one, typically by purchasing one directly. Note that it's almost impossible to warm-up an IP with anything less than 100,000 emails per month. It’s best to contact support for information on the costs and process involved in acquiring a dedicated IP.

Dedicated IP allocation process

If you meet these criteria, you can apply for a dedicated IP by contacting us at [email protected]. Once approved, our team will assign dedicated IPs based on your sending volume. Note that it can take up to 1 month to fully warm up a new IP to its full sending capacity. However, our team will manage the warm-up process, ensuring it doesn't affect your deliverability.

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AhaSend
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