Privacy Policy

AhaSend Privacy Policy

Last updated: 22 January 2024

Welcome to AhaSend! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Email Service Provider (ESP) services for sending transactional emails. Please read this policy carefully to understand our practices regarding your information and how we will treat it.

1. Information We Collect

a. Information You Provide: This includes information you provide when you register for an account, use the Services, or communicate with us. It may include your name, email address, phone number, payment information, and the contents of your emails sent through the Service.

b. Automatically Collected Information: When you use our Services, we may collect certain information automatically, such as your IP address, device information, browser type, and information about how you use our Services.

2. How We Use Your Information

We use the information we collect about you to:

  • Provide, maintain, and improve our Services.
  • Communicate with you, including sending notices about your account and responding to your inquiries.
  • Process transactions and send related information, including confirmations and invoices.
  • Monitor and analyze trends, usage, and activities in connection with our Services.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of AhaSend and others.
  • Detect, investigate, and prevent any usage of the service that is not in accordance with our Terms of Use

3. Sharing of Your Information

We may share information about you as follows:

  • With vendors, consultants, and other service providers such as payment providers who need access to such information to carry out work on our behalf.

  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.

  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of AhaSend or others.

  • With your consent or at your direction.

We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes.

4. Cookies

AhaSend uses cookies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use cookies for

  • Providing functionality: Some of the cookies are required for the basic functionality of parts of Service, including the user dashboard.
  • Understanding and Saving User Preferences: This is to enhance your future experiences with our Service by remembering your preferences and various settings.
  • Google Analytics: We use Google Analytics to measure and understand the effectiveness of our Service. Google Analytics may track details like how much time you spend on the site and the pages that you visit, so we can continue to improve the Service.
  • Microsoft Clarity: We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
  • Affiliate Tracking: We use LeadDyno for affiliate tracking. This helps in tracking referrals from affiliate partners and appropriately attributing commissions or rewards.

You have the option to accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

For more information on how Google Analytics uses your data, please visit Google's Privacy & Terms: Google Analytics Privacy & Terms. Information on LeadDyno's use of data can be found at the Privacy Policy and Terms pages on their website.

Your Choices Regarding Cookies

If you do not want cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some cookies and to alert you when a cookie is placed on your device. For more information about how you can manage cookies, please visit your browser's help menu.

Please note that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.

6. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

7. Your Privacy Rights

You have the right to access, correct, or delete your personal information. You can usually do this using the settings and tools provided in your account. If you cannot do these actions yourself, please contact us at [email protected] for assistance.

8. Changes to this Privacy Policy

We may update this privacy policy from time to time. Changes will be posted on this page, with the 'Last Updated' date at the top updated accordingly, and will be effective as soon as it is accessible. If changes affect how your personal information is processed, AhaSend will take reasonable steps to inform you.

9. Contact Us

If you have any questions about this privacy policy or our practices, or if you would like to exercise your privacy rights, please contact us at [email protected].

By using AhaSend, you agree to the collection and use of your personal information as described in this Privacy Policy.