{
"type": "message.bounced",
"webhook_id": "abe11757-2886-4b55-96f1-0e0afc95795a",
"timestamp": "2024-05-06T10:05:16.687031577Z",
"data": {
"account_id": "4cdd7bdd-294e-4762-892f-83d40abf5a87",
"event": "on_bounced",
"from": "sender@example.com",
"recipient": "recipient@example.com",
"subject": "Welcome to our service",
"message_id_header": "<message-id-12345@localhost>",
"id": "407926766d2711f09b30960002cafe7c",
"delivery_attempt": {
"classification": "InvalidRecipient",
"smtp_code": 550,
"enhanced_status_code": "5.1.1",
"response": "The email account that you tried to reach does not exist",
"command": "RCPT TO"
}
}
}Message Events
Message Bounce Webhook
Triggered when a message reaches a bounced outcome. This includes an immediate permanent SMTP rejection or an out-of-band delivery status notification received after the message was accepted.
A direct SMTP rejection normally includes data.delivery_attempt. An out-of-band bounce does not describe one SMTP attempt, so the object is omitted in that case.
When it’s sent: When a recipient server permanently rejects the message or AhaSend receives a later bounce notification.
WEBHOOK
message.bounced
{
"type": "message.bounced",
"webhook_id": "abe11757-2886-4b55-96f1-0e0afc95795a",
"timestamp": "2024-05-06T10:05:16.687031577Z",
"data": {
"account_id": "4cdd7bdd-294e-4762-892f-83d40abf5a87",
"event": "on_bounced",
"from": "sender@example.com",
"recipient": "recipient@example.com",
"subject": "Welcome to our service",
"message_id_header": "<message-id-12345@localhost>",
"id": "407926766d2711f09b30960002cafe7c",
"delivery_attempt": {
"classification": "InvalidRecipient",
"smtp_code": 550,
"enhanced_status_code": "5.1.1",
"response": "The email account that you tried to reach does not exist",
"command": "RCPT TO"
}
}
}Body
application/json
The event type
Available options:
message.bounced The webhook ID (the same ID as returned by the Create Webhook API)
When the event occurred (ISO 8601 format)
Show child attributes
Show child attributes
Response
Webhook received successfully

