Add an extra layer of security to your AhaSend account with Two-Factor Authentication (2FA). After entering your password, you’ll need a time-based code from your smartphone’s authenticator app, making your account significantly more secure against unauthorized access.
Enhanced Security: Even if someone obtains your password, they cannot access your account without your physical device and authenticator app.

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Why Enable 2FA?

Your AhaSend account controls critical email infrastructure and sensitive data. 2FA provides essential protection by requiring two forms of authentication:
  1. Something you know - Your password
  2. Something you have - Your smartphone with the authenticator app

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Setting Up 2FA

Access Security Settings

Navigate to your account security options:
  1. Log in to your AhaSend dashboard
  2. Go to your Profile
  3. Click “Enable Two-Factor Authentication”

Install Authenticator App

Download a TOTP authenticator app on your smartphone:Recommended Apps:
  • Google Authenticator (iOS/Android)
  • Microsoft Authenticator (iOS/Android)
  • Twilio Authy (iOS/Android)
  • 1Password (with TOTP support)

Link Your Account

Connect AhaSend to your authenticator app:Option 1: QR Code (Recommended)
  1. Open your authenticator app
  2. Tap the ”+” or “Add Account” button
  3. Select “Scan QR Code”
  4. Point your camera at the QR code on screen
Option 2: Manual Entry
  1. Choose “Enter setup key” in your app
  2. Enter “AhaSend” as the account name
  3. Copy the secret key from the setup page
  4. Paste the key into your authenticator app

Verify Setup

Confirm your authenticator is working:
  1. Check the 6-digit code in your authenticator app
  2. Enter the current code in the verification field
  3. Click “Verify” to confirm
Timing: TOTP codes refresh every 30 seconds. If a code expires, wait for the new one to generate.

Save Recovery Codes

Secure your backup codes (Critical Step):
  1. Copy all recovery codes displayed
  2. Store them in a secure password manager or safe location
  3. Do not store them only on your phone
  4. Confirm you’ve saved them to complete setup
Essential Backup: Recovery codes are your only way to access your account if you lose your phone. Each code can only be used once.

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Login Process with 2FA Enabled

Once 2FA is active, your login process includes an additional step:

Enter Credentials

Standard login:
  • Enter your email address and password
  • Click “Sign In”

Provide 2FA Code

Enter authenticator code:
  1. Open your authenticator app
  2. Find the current 6-digit code for AhaSend
  3. Enter the code in the 2FA prompt
  4. Submit to complete login

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Using Recovery Codes

If you lose access to your authenticator app:
  1. Click “Use recovery code” on the 2FA login prompt
  2. Enter one of your saved recovery codes
  3. Complete login and immediately set up 2FA on a new device
  4. Generate new recovery codes (old ones become invalid)
One-Time Use: Each recovery code can only be used once. After using a code, it becomes invalid permanently.