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Use your own IP addresses for outgoing email by providing a VPS that holds your dedicated IP addresses. This gives you complete control over your sending infrastructure and IP reputation.
Enterprise Feature: Bring Your Own IP is available exclusively on Enterprise plans. Contact our sales team to discuss setup and pricing.
Advanced Setup: BYOIP comes with unique challenges similar to dedicated IP management. Ensure you understand IP reputation, deliverability requirements, and maintenance responsibilities before proceeding.

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Requirements

Before requesting BYOIP setup, prepare the following infrastructure:

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VPS Specifications

Minimum Server Requirements:
  • Operating System: Ubuntu (latest LTS recommended)
  • CPU: 2 cores minimum
  • RAM: 4GB minimum
  • Storage: Minimal disk space required
  • Location: Provider that allows outgoing port 25 traffic

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Network Configuration

Required Network Access:
  • Ingress Traffic: Allow port 22 (SSH) and 5000 from our IPs (we’ll provide them to you)
  • Egress Traffic: Allow all outbound traffic on port 25 (SMTP)
  • Public IP: Static public IP address for AhaSend connection

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Access Requirements

SSH Configuration:
  • SSH Access: Root or sudo access for configuration
  • SSH Key: Add AhaSend’s public SSH key (provided via email)
  • Security: Secure SSH configuration with key-based authentication

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Setup Process

Prepare Infrastructure

Set up your VPS and network:
  1. Deploy Ubuntu VPS with required specifications
  2. Configure network firewall rules
  3. Secure SSH access and obtain public IP address

Contact AhaSend

Provide configuration details:Send us the following information:
  • VPS Public IP: The IP address we can use to connect
  • Sending IPs: List of IP addresses you want to use for sending
  • Volume Requirements: Expected email volume and usage patterns

Configuration & Testing

AhaSend completes setup:
  1. SSH Key Exchange: We’ll send our public SSH key via email
  2. Server Configuration: Our team configures your VPS (up to 7 business days)
  3. IP Integration: Your IP addresses are added to your AhaSend account
  4. Testing: Verify configuration and sending functionality

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Important Considerations

Managed by AhaSend or customer (depending on agreement):
  • Warm-up Process: Gradually increase sending volume on new IPs
  • List Hygiene: Maintain clean recipient lists to avoid bounces
  • Monitoring: Track deliverability metrics and reputation scores
  • Blacklist Management: Handle any blacklist issues promptly
Flexible Management: IP reputation can be managed by our team or handled by your organization based on your service agreement and preferences.
Ongoing requirements:
  • VPS Uptime: Maintain server availability and performance
  • Security Updates: Keep system updated and secure
  • Network Monitoring: Ensure connectivity and port availability
  • Backup Planning: Implement appropriate backup strategies
Potential issues:
  • Cold IP Reputation: New IPs require careful warming
  • Provider Restrictions: Some ISPs may be more restrictive
  • Volume Limitations: Start with lower volumes and scale gradually
  • Technical Expertise: Requires understanding of email infrastructure
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