Enterprise Feature: Bring Your Own IP is available exclusively on Enterprise plans. Contact our sales team to discuss setup and pricing.
Advanced Setup: BYOIP comes with unique challenges similar to dedicated IP management. Ensure you understand IP reputation, deliverability requirements, and maintenance responsibilities before proceeding.
Requirements
Before requesting BYOIP setup, prepare the following infrastructure:VPS Specifications
Minimum Server Requirements:- Operating System: Ubuntu (latest LTS recommended)
- CPU: 2 cores minimum
- RAM: 4GB minimum
- Storage: Minimal disk space required
- Location: Provider that allows outgoing port 25 traffic
Network Configuration
Required Network Access:- Ingress Traffic: Allow port 22 (SSH) and 5000 from our IPs (we’ll provide them to you)
- Egress Traffic: Allow all outbound traffic on port 25 (SMTP)
- Public IP: Static public IP address for AhaSend connection
Access Requirements
SSH Configuration:- SSH Access: Root or sudo access for configuration
- SSH Key: Add AhaSend’s public SSH key (provided via email)
- Security: Secure SSH configuration with key-based authentication
Setup Process
Prepare Infrastructure
Set up your VPS and network:
- Deploy Ubuntu VPS with required specifications
- Configure network firewall rules
- Secure SSH access and obtain public IP address
Contact AhaSend
Provide configuration details:Send us the following information:
- VPS Public IP: The IP address we can use to connect
- Sending IPs: List of IP addresses you want to use for sending
- Volume Requirements: Expected email volume and usage patterns
Configuration & Testing
AhaSend completes setup:
- SSH Key Exchange: We’ll send our public SSH key via email
- Server Configuration: Our team configures your VPS (up to 7 business days)
- IP Integration: Your IP addresses are added to your AhaSend account
- Testing: Verify configuration and sending functionality
Important Considerations
IP Reputation Management
IP Reputation Management
Managed by AhaSend or customer (depending on agreement):
- Warm-up Process: Gradually increase sending volume on new IPs
- List Hygiene: Maintain clean recipient lists to avoid bounces
- Monitoring: Track deliverability metrics and reputation scores
- Blacklist Management: Handle any blacklist issues promptly
Flexible Management: IP reputation can be managed by our team or handled by your organization based on your service agreement and preferences.
Infrastructure Maintenance
Infrastructure Maintenance
Ongoing requirements:
- VPS Uptime: Maintain server availability and performance
- Security Updates: Keep system updated and secure
- Network Monitoring: Ensure connectivity and port availability
- Backup Planning: Implement appropriate backup strategies
Deliverability Challenges
Deliverability Challenges
Potential issues:
- Cold IP Reputation: New IPs require careful warming
- Provider Restrictions: Some ISPs may be more restrictive
- Volume Limitations: Start with lower volumes and scale gradually
- Technical Expertise: Requires understanding of email infrastructure